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Returns & Exchanges
We want you to feel comfortable and confident in your Knix essentials, which is why we offer a 30-day return policy on eligible items. If your fit isn't perfect, we are happy to help you find an exchange or process a refund.
1
Start Your Request
Visit our online Returns Portal and enter your order number and zip code to locate your purchase.
2
Select Items
Choose the specific items you wish to return or exchange and provide a brief reason for the request.
3
Print Your Label
Download and print the prepaid shipping label provided by our system and securely package your items.
4
Ship It Back
Drop your package off at any authorized carrier location; your refund or exchange will be processed once we receive the items.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing